Traditional supplier coupon

Description: coupons found in magazines, newspapers, flyers and elsewhere.

Supplier coupons are accepted* at all times as long as the following conditions are met:

• clear product description;
  • name
  • brand
  • size and quantity
  • flavour
  • model
  • color

• valid Canadian address for coupon redemption;
• valid expiry date;
• clear and legible note “To Detailer”;
• one coupon per product;
• coupon redeemable only when product as described is purchased. 

*Coupons NOT ACCEPTED:

• Coupons indicating a percentage discount.
• Photocopies or coupons that look blurry or are not clearly legible.
• We reserve the right to limit quantities when a customer uses a number of coupons for multiple purchases of the same item.

Procedure:

• Always check conditions of coupon validity.
• For taxable products, the customer must pay the taxes on the product price before the discount. 
• For free taxable products, the customer does not pay the taxes on the product. 
• The coupon face value is redeemed even if it is higher than the product price in effect. 
• Coupon is not accepted if the product in question is not included in the sales transaction. 

Coupon from an Internet site

Description: coupon printed by consumer off an Internet site, the supplier’s website or the Vive la Bouffe Facebook page.

All coupons printed off the Internet are accepted* at all times, as long as the following conditions are met:

• clear product description;
  • name
  • brand
  • size and quantity
  • flavour
  • model
  • color

• valid Canadian address for coupon redemption;
• valid expiry date;
• barcode for the promotion (7 to 9 digits);
• clear and legible note “To Dealer”;
• one coupon per product;
• coupon redeemable only when product as described is purchased. 

Coupons NOT ACCEPTED:

• Coupons indicating a percentage discount.
• Photocopies or coupons that look blurry or are not clearly legible.
• We reserve the right to limit quantities when a customer uses a number of coupons for multiple purchases of the same item.

Procedure:

• Always check conditions of coupon validity. 
• For taxable products, the customer must pay the taxes on the product price before the discount. 
• For free taxable products, the customer does not pay any taxes on the product. 
• The coupon face value is redeemed even if it is higher than the product price in effect. 
• Coupon is not accepted if the product in question is not included in the sales transaction. 

Rain check

Description: coupon issued by a store to guarantee the price of a product advertised in the flyer but out of stock when the customer is shopping

Procedure:

• A rain check must be issued to customers who so request when a product is out of stock. 
• A rain check must be issued no matter what product is out of stock or what department is involved.
• A rain check is valid at all times. 

In some specific cases, such as when the season of the product in question ends, a merchant may offer another product of the same kind and of equal or superior quality at the same price, instead of a rain check.